Privacy policy

How we use personal information collected when you use our website.

What is collected

The LVSC website does not store or capture any personal information when someone visits it. The system will log your IP address along with other information provided by your browser. This may include the name and version of the browser you are using, your operating system and any website address that referred you to the LVSC website. This information will only be used for producing anonymous website statistics and will be used to help us with the delivery of the services on the website.

However the system will record personal information if you:

  • subscribe or apply for services that require personal information to be given;
  • register for an event;
  • use the contact us form and leave your details for us to respond; or
  • report a fault and give your contact details for us to respond.



When you visit the LVSC website pages, a small text files called a 'cookie', is  downloaded onto your computer.  This is called a session cookie. This will only remain on your computer until you close your browser.  This cookie is not used to identify you personally in any way.  We will use this type of  cookie to collect  aggregated website statistics that allow us to understand how visitors use the site.  All of the information collected will be anonymous and only used to help us improve the website and report to funders on usage.


A persistent cookie will be downloaded when you first visit the site. These remain in your browsers cookie store between sessions. This type of cookie will allow us to identify repeat visitors to the site. Persistent cookies are also used to allow registered users  to use the site without logging in on every visit.


You may opt to view the site without cookies by adjusting your browser's settings. If you do disable cookies some functions of the site may no longer work correctly.
For more information on cookies see the All About Cookies website


What we will do with your information

The system will record personal information if you:


  • subscribe to or apply for services that requires personal information;
  • register for an event;
  • report a fault and give your contact details for us to respond; or
  • contact us and leave your details for us to respond.


Any information that is collected by LVSC from this website will only be used for monitoring purposes unless you have given consent for your information to be used - eg. Providing us with your email on a contact form so that we can get back to you.


If you have subscribed to a service on the PEACe subsite then please see the terms and conditions relating to this. We will not share this information with third parties.

We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998. The data controller is The London Voluntary Service Council (LVSC). If you have any queries regarding this please contact us.